Our Tech-in-Hand support system gives you fast, 24/7 access to assistance, ensuring your facility’s needs are addressed quickly and with guaranteed responsiveness.
Advantages of the Tool
Real-time Communication:
Our app allows direct
client-to-company messaging,
rather than relying solely on phone
calls or emails.
Accessibility:
Our 24/7 hesk-desk
ensures that your concerns can be
addressed around the clock.
Responsiveness:
We have a 1-hour guaranteed response means faster
resolution and peace of mind.
How does the Help Desk work?
Clients have 24/7 access to a dedicated help-desk to request support and report facility concerns, with all submissions receiving a guaranteed 1-hour response. The help-desk can be used for cleaning issues, maintenance or safety concerns, special service requests, schedule changes, and any urgent or emergency facility needs.